Betaseron Virtual Xpert

Bayer AG


Meet Brooke, the Virtual Xpert designed to help BETASERON® (interferon beta-1b) patients answer questions about their medication, the BETACONNECT autoinjector, and myBETAapp. Patients can chat with Brooke via voice or text and will have access to important information, useful videos, and medication guides. For technical support with Virtual Xpert, please call 1-866-324-9178 or email Please use website URLs to access Important Safety Information, Full Prescribing Information, BETACONNECTTM Instructions For Use (IFU), and myBETAappTM IFU: Important Safety Information: Prescribing Information: BETACONNECTTM IFU: myBETAappTM IFU: Brooke, the BETASERON® Virtual Xpert, is intended to give relapsing remitting multiple sclerosis (RRMS) patients using BETASERON® (interferon beta-1b) the opportunity to ask questions 24 hours a day, 7 days a week. Features of the app include: • BETASERON injection information • Guidance about how to use the BETACONNECT autoinjector and myBETAapp • Information about patient support available through the BETAplus program • Training videos • Opportunity to speak with a live nurse myBETAapp is also available in the Google Play store and provides you with tools to record injection information either manually or automatically by connecting with the BETACONNECT autoinjector. Bayer values your comments, questions and concerns posted on the Google Play Store. As responding within the Google Play Store is limited, please contact us directly at 1-866-324-9178 or via email at Please note that we will not provide any information about products. In case of questions regarding our products, please contact your physician or pharmacist. If you are experiencing a medical emergency, contact your healthcare professional immediately. Virtual Xpert is not intended to offer or replace professional medical advice. If you have any questions regarding your RRMS treatment, please contact your physician. BAYER, the Bayer Cross, BETACONNECT, and myBETAapp are trademarks of Bayer. PP-721-US-1173